Publisher: AMACOM
Language: English
ISBN: 081447408X
Paperback: 230 pages
Data: Nov 2006
Format: PDF
Description: All managers get saddled with “problem” employees from time to time; what sets great managers apart is how they deal with them. Drawing from real-life stories, this helpful and humorous guide provides readers with practical advice for handling a wide range of difficult types, including:
* The Impossible “I”s: Incompetents, Idiots, and Imbeciles — clueless employees who simply don’t know what they’re doing
* The Bull in the Office China Shop — the frequently angry worker ready to confront anyone and everyone
* The Party-Time Performer — the employee who, although great with people, constantly turns work-time into fun-time
* I’ve Got a Problem — employees whose work is compromised by any of a range of personal demons, from drug and alcohol problems to emotional issues.
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